O’Fallon Appliance Repairman

Serving O’Fallon, St. Charles County and St. Louis County Areas Since 2007, Jim is Your Reliable Appliance Repairman

Jim Rathbun, Owner of Superior Appliance Repair in O’Fallon, MO

I was born and raised in the St. Louis area and have always been interested in appliances and appliance repair. My parents taught me and my three brothers to always show respect and to always work hard. My dad owned and operated his own barbershop for 35 years and was one of my biggest inspirations for starting my own business. My other inspiration was my mom. She worked diligently for the special school district for 25 years, yet managed to run the household and raise us boys to uphold strong family values.

When I was in my early 20s, I worked as an appliance delivery man. After tackling that for a few years, I started my own appliance delivery company. I owned and operated JRM Trucking for 7 years before working for a local appliance repair company. I served as an apprentice for three years under a 30-year veteran of the appliance repair business before starting Superior Appliance Repair in 2007.

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I keep my truck stocked with the parts and tools needed to fix your broken appliances. –Jim Rathbun, Superior Appliance Repair

As far as business ethics, I believe in being reliable, giving great customer service, and doing quality work. I schedule jobs in 2-hour time-frames to ensure that you, the customer, receives the time and attention you deserve. I’m always happy to answer any questions you may have.

When I’m not fixing appliances, I enjoy fishing, hunting and all kinds of sports. My wife Ann and I live in O’Fallon, MO, and cheer on the Cardinals and Rams every chance we get.

Here’s What Our Customers Say About Us…

Have Used Him For Years – Always Prompt and Reliable

I have used Jim for years now. Every time I need something he is willing to come and fix it. He is prompt and reliable. I have never had a problem after he has fixed something and would have to come back. I would highly recommend Superior Appliance Repair for any appliances you may have.

Carol R.

Knowledgeable and Affordable

On time, professional, knowledgeable and affordable. Our washing machine
broke and Jim was here the next day and was able to quickly identify the issue and fixed it. Highly recommend.

Wendy S.

Trustworthy and Skilled

Jim is fantastic! Over the years, he has fixed my dishwasher, refrigerator, & HE washer. He is knowledgeable, patient & quick. EVEN after hours, I have texted him on other issues that I have had AND he gives me wise advice. He is available & has ALWAYS told me what I need. He has saved me money by doing ONLY repairs that I NEED. He is honest. If I should replace the appliance, he has told me to not waste my money on a repair. It is RARE to find trustworthy people these days. Jim is one of them: TRUSTWORTHY and SKILLED. Thank you, Jim.You’re the best.

Gary S.

Prompt, Professional, Accurate Estimate

Superior appliance repair was wonderful–Jim was prompt, professional and provided an accurate estimate and cost. I would recommend his service. Thanks!

Jessica G.

Same-Day Service and Fixed Both Appliances for One Fee!

I wanted someone to come and look at two appliances. This company only charged one service call for both. A few other companies wanted to charge me to look at the second appliance even though they were already in the home and I also new the problem and could tell them on the phone but they still were going to charge me so I did not go with them. However, when I told Jim at Superior Appliance Repair what I thought was wrong, he listened to my concerns and even took more specific information about the second appliance so he would have the right parts needed with him. He came the same day and fixed both machines efficiently and quickly. The fees charged for same-day service, labor, and parts was fair. He also gave me some tips to help me use my drier more efficiently. I am very happy with my fixed appliances and am happy they are both working again.

C. E.

Fast and Dependable

Great service! Fast and dependable and was there at the time he said he would be.

J. Bova

Great Job – Reasonable Rates

Jim did a great job repairing a dryer that was part of a stack-able unit in our condo. It wasn’t an easy job because of the tight work space but he did it with a smile on his face. And the charge had very reasonable rates. Superior Appliance Repair gets my vote! Thanks again, Jim.

Melody S.

Fair Prices

I have always had speedy and reliable service from Superior Appliance Repair. This company has fair prices and are respectful of your home. I highly recommend this company!!

Leann D.

Highly Recommend

Great job! Would highly recommend. On time, very professional.

Kelly A.

Repair Price Was Unbelievable!

Jim did an outstanding job! We’ve had quite a few appliance issue recently
and he was able to repair each of them with skill and speed. Our fridge
died in October of last year, so we kept it and contemplated using it in
the garage. Jim fixed it without issue and at a repair price that was
unbelievable. Our washer had been having bearing and drum issues for a
month or so and he was able to knock that out in no time. Again, he did
so without breaking the bank. After three washers in 13 years, I was not prepared for a new one and I’m glad I didn’t go that route. Jim is a
wizard. Thank you, Jim!

He Got My Fridge Up and Running Fast

Jim was professional, friendly, and very fast. He diagnosed the problem within minutes and had my fridge up and running again in no time. I highly recommend his business.

Jenn M.